John Sereno serves as Director of Sales, Property & Casualty at Pinnacle Insurance Associates, where he leads sales strategy and works closely with businesses to help protect their operations, employees, and long-term success through comprehensive risk management and insurance solutions. With experience that includes working directly with claims at a national brokerage, John brings a unique perspective to the insurance process, ensuring clients have strong advocacy and guidance when navigating complex situations.
Known for his relationship-driven approach, John believes insurance is about more than policies and coverage. He is deeply committed to building long-term partnerships with clients and helping them feel confident that they have a trusted advisor in their corner when it matters most.
A lifelong member of the Syracuse community, John values loyalty, integrity, and strong personal connections in both business and life. His approach to leadership and client service reflects those values as he works to support businesses across Central New York.